1. Are Naturally COS Products safe for pregnancy?

Yes! Our skincare is formulated with natural, COSMOS-certified organic ingredients, making it safe for use during pregnancy. If you’re ever unsure, we recommend patch testing first or checking in with your healthcare provider.

 

  1. I have dark under eyes, what’s the best option to help?

Dark under eyes are often caused by tiredness, dehydration, or genetics. Hydration is key, using a gentle facial moisturiser and pairing it with a cool face mist can help refresh and brighten.

 

  1. Do I really need a skincare routine?

Yes, but it doesn’t need to be complicated! A good cleanser, moisturiser, and SPF are the basics. You can add extras like serums or masks if you want more targeted results.

 

  1. How often should I exfoliate my face?

1–2 times a week is enough for most skin types. Over-exfoliating can strip natural oils and cause irritation.

 

  1. What’s the difference between a face mist and a toner?

A face mist hydrates instantly, while a toner balances pH after cleansing. Think of a mist as a quick refresh and a toner as a step in your routine.

 

  1. I have sensitive skin, what should I avoid?

Skip harsh sulphates, parabens, and synthetic fragrances. Look for gentle, organic ingredients that soothe instead of strip.

 

  1. Do I need different products for morning and night?

Not always! But at night, your skin repairs itself, so using a richer cream or hydrating serum can make a big difference.

 

  1. What’s the best way to deal with dry winter skin?

Layer hydration. Start with a mist, follow with a serum, then lock it in with a nourishing moisturiser.

 

  1. Will natural skincare actually work?

Absolutely. Natural doesn’t mean less effective, it means no harsh chemicals and a focus on ingredients that your skin recognises and loves.

 

  1. Can I use face products on my body?

Technically yes, but body skin is different from facial skin. Body lotions are richer, while facial formulas are more lightweight and targeted.

 

  1. How do I know if I need a serum for my skin?

If your skin feels dull, dehydrated, or you’re chasing a glow boost, a serum is your go-to. A serum delivers concentrated ingredients that your skin soaks up fast.

 

  1. Is SPF really necessary every day?

Yes – even in winter or indoors. UV rays are the biggest cause of premature ageing and skin damage.

 

  1. My skin is oily. Do I still need to moisturise?

Yes! Oily skin still needs hydration. Skipping moisturiser can actually make your skin produce more oil.

 

  1. Are breakouts normal as an adult?

Yes, totally. Stress, hormones, and lifestyle can all trigger them. Stick to gentle cleansing and avoid over-drying products.

 

  1. How long does it take to see results with skincare?

Consistency is everything. Most people see improvements in 4–6 weeks with regular use.

 

 

  1. What order should I apply my skincare?

A simple rule: thinnest to thickest. Cleanser, mist/toner, serum, moisturiser, then SPF.

 

  1. Do I need to change my skincare with the seasons?

Yes. Skin often gets drier in winter and oilier in summer, so adjusting your products helps keep it balanced.

 

  1. What’s the best product for lips?

Skip petroleum jelly and use a natural balm or treatment that actually nourishes—look for shea butter, oils, and beeswax.

 

  1. Is it normal for my skin to tingle with a new product?

A slight tingle with actives (like exfoliating acids) can be normal, but burning or stinging is a red flag. Always patch test.

 

  1. Why should I choose organic skincare?

Organic skincare means no hidden nasties, just pure plant-based ingredients. It’s safer for your skin, your health, and the planet.

 

  1. What’s special about Naturally COS packaging?

All our packaging is eco packaging. We use glass and aluminium instead of plastic – better for the earth, endlessly recyclable, and much more beautiful on your bathroom shelf.

 

  1. Can men use Naturally COS products?

Absolutely. Skin is skin – our products are designed for everyone.

 

  1. Do you use artificial fragrances?

Nope. Only natural, plant-based scents like Madagascan vanilla to keep your skin and senses happy.

 

  1. Are Naturally COS products vegan?

Yes! All our products are 100% vegan and cruelty-free. No animal testing, ever.

 

  1. How often should I use a Face Mist?

As often as you like. It’s refreshing after cleansing, before moisturising, or even mid-day as a pick-me-up.

 

  1. Are Naturally COS products made in Australia?

Yes – we proudly make everything on the Gold Coast with locally sourced ingredients.