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Customer Support

Customer Support

If you’re unsure of what skin type you have or what hair or skin product is best for your current needs, please get in touch. Sometimes seasons change and effect what skin type you have, or even our diet can adjust our skin. We love to hear from our customers so please get in contact.  Our friendly customer support team is here to help! Reach out to us via:

  • Email: hello@naturallycos.com.au
  • Phone: 0409 943 182 (Monday to Friday, 9:00 AM – 5:00 PM AEST)
  • Live Chat: Visit our website and click the chat icon in the bottom right corner.

Visit Our Stockists

If you’re on the Gold Coast, why not visit:

Maternal Grounding for a Naturally COS facial located at I Am Healing Coomera

You can book here

Head to THE BATHHOUSE — Ground Currumbin Valley to enjoy our Signature Body Wash

Do your market shopping at Ground Grocer  Currumbin Valley and refill your Shampoo, Conditioner, Body Wash and grab a freshly squeezed juice. Our Shampoo, Conditioner and Body Wash is also readily available bottled up.

Or choose Pickup at checkout and meet us in person in Coomera Waters. We’d love to meet you.

We can also be found at Helensvale Farmers Market on the 1st Saturday of every month at our Mind Your Own Wellness Workshops. Tickets can also be purchased here You’ll find us beside Wil Soon Espresso.

Wholesale Inquiries

Interested in carrying our products in your store? Or adding a Naturally COS facial or body rejuvenation session to your Day Spa menu? Contact our wholesale team:

  • Email: hello@naturallycos.com.au
  • Phone: 0409 943 182

We provide full training and support. Marketing and point of sale and can offer meet and greet days onsite. This is a great opportunity for your customers to ask us questions.

Press and Media

For press inquiries, interviews, or collaborations, please contact our PR team:

  • Email: hello@naturallycos.com.au

We welcome respected media to contact us. Rebecca is a multi-award winning entrepreneur, currently named Finalist in the Women’s Champions Australian Small Business Awards .

Social Media

Stay connected with us on social media:

  • Instagram – @naturallycos
  • Youtube Coming soon

We’re excited to announce the launch of our VLOG and Podcast. Mind Your Own Wellness By Naturally COS, by Rebecca Castano-Mander.

This exciting new addition to our social media will include special guests and industry experts to share insights into simple things you can do to support your wellness.

Newsletter

Our newsletters are sent exclusively to our VIP’s. You can sign up via the form below or at checkout. Our newsletters cover seasonal skincare support to mediation guides and each fortnight we send out our Mind Your Own Wellness newsletter series. By signing up to our newsletter you’ll receive special offers, discounts, be the first to know when our new products are launching or get first chance at our sell out products.

We look forward to hearing from you! 🌿✨

Want to get in touch? Please complete the form below with your question, feedback or stockist enquiry.